We are dedicated to creating beautiful, quality jewelry that you will love and wear for many years to come. We personally inspect every item when we receive it to ensure it meets our strict quality standards.
We stand behind every piece we sell. If you are not happy with your purchase for any reason, simply contact us to let us know what the issue is and return it as directed below within 30 days of purchase for a full refund of your merchandise total and tax. Shipping charges, bulk orders and custom orders are not refundable.
You can return any item you order from us (excluding bulk and custom orders) within 30 days from the date of purchase for a full refund of your merchandise total and tax. Shipping charges, bulk orders and custom orders are not refundable. Returned merchandise, including the presentation box, must be undamaged/in new condition, and returns must include the presentation box.
Note: Because of the cost of processing returns, we reserve the right to reduce the amount refunded by 8% of the merchandise total for customers who return multiple orders without cause, and to refuse future orders from those customers.
To initiate a return, please contact us and let us know the reason for the return.
Please ship returns to:
9532 Liberia Ave., Suite 179
Manassas, VA 20110
You are responsible for the cost of return shipping. We recommend you insure your return shipment and send it in a way that enables shipment tracking. We are unable to issue refunds for returns not received.
Refunds are issued back to the original method of payment within 7 business days of receipt of the return shipment. You will receive an email notification when your refund has been issued.
Please allow 3-5 business days bank processing time from the date your refund is issued for the funds to be credited to your bank account.
To exchange an item for something else or the same item in a different size, please return the original item according to the instructions above, and place a new order for the item you want instead.